SHIPPING & HANDLING

We ship worldwide. Acetate specs take 7-10 business days to ship. For all wooden specs, please allow 4-6 weeks for shipping . Please note that Lady E Specs is not responsible for any potential delay after orders have been sent as it is provided by the carrier and may vary with package origin and destination.

PRODUCT WARRANTY

Lady E Specs offers a one year warranty on all frames and lenses. This warranty does not cover scratches, breaks or other defects made by incorrect wearing or storage of the eyeglasses. Please see recommendations for care, use and storage of your eyewear.For the frames, the same as with lenses, warranty is for:
  • Factory defects
  • Other problems that appeared by regular use and storage, such as bending
    or breaking the frame, due to the fragile material
  • If your prescription is wrong
So, if glasses are in warranty, be careful to always follow the instructions about wearing and storage. The warranty is not applicable if you clean your glasses with unauthorized cleaning cloths or solutions. Your first replacement will be free and every replacement after that within the year will be a charge of $125.00. Once the warranty year is up you are responsible for the full price of a pair of glasses.

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